Terms and Conditions

Welcome to S&S Dental Store. By accessing or using our website, products, or services, you agree to the following Terms and Conditions. Please read them carefully before placing an order or using this website.

1. General Information

S&S Dental Store provides dental laboratory supplies and related products intended for professional dental laboratory and clinical use.

We reserve the right to update, modify, or discontinue products, pricing, website content, or policies at any time without prior notice.

2. Professional Use

All products sold through S&S Dental Store are intended for use by:

  • Dental laboratories

  • Dental professionals

  • Qualified dental technicians

Customers are responsible for ensuring products are used properly and according to industry standards and applicable regulations.

S&S Dental Store is not responsible for product misuse, improper handling, unauthorized modifications, or improper application within laboratory workflows.

3. Orders & Product Availability

All orders are subject to product availability and acceptance.

We reserve the right to:

  • Refuse or cancel orders at our discretion

  • Limit purchase quantities

  • Correct pricing or product listing errors

  • Update product specifications without prior notice

An order confirmation does not guarantee product availability or shipment.

4. Pricing & Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Payments are securely processed through Stripe or other approved payment providers. By submitting payment information, you represent that you are authorized to use the selected payment method.

S&S Dental Store does not store full credit card information.

5. Shipping & Delivery

Shipping times provided are estimates only and may vary depending on:

  • Product availability

  • Shipping carrier delays

  • Weather conditions

  • Customs or regional delivery disruptions

Customers are responsible for providing accurate shipping and contact information.

S&S Dental Store is not liable for delayed, lost, or damaged shipments caused by shipping carriers or incorrect customer information.

6. Returns & Exchanges

Due to the specialized nature of dental products, returns may be limited.

Returns or exchanges may be accepted if:

  • The product arrives damaged

  • The incorrect item was shipped

  • The item is defective

Return requests must be submitted within 14 days of delivery.

Approved returned items must be:

  • Unused

  • In original packaging

  • In resalable condition

Shipping costs for returns may be the responsibility of the customer unless the issue resulted from our error.

Certain products may be non-returnable for hygiene, safety, or professional-use reasons.

7. Product Compatibility

Customers are responsible for confirming product compatibility with their existing laboratory systems, workflows, and equipment before purchase.

If you have questions regarding compatibility, please contact us before placing an order.

8. Intellectual Property

All website content, including:

  • Logos

  • Product photography

  • Graphics

  • Text

  • Branding

  • Website design elements

are the property of S&S Dental Store and may not be copied, reproduced, distributed, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, S&S Dental Store shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of business or profits

  • Workflow interruptions

arising from the use or inability to use our products, services, or website.

Our maximum liability shall not exceed the purchase price of the product involved in the claim.

10. Warranty Disclaimer

Unless otherwise stated, products are provided “as is” without warranties of any kind, either express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

11. Third-Party Services

Our website may use third-party platforms and services, including payment processors and hosting providers.

S&S Dental Store is not responsible for interruptions, errors, or security issues caused by third-party services outside our control.

12. Privacy

Use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

14. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

S&S Dental Store
hello@ssdentalstore.com
1440 Alondra Blvd. Suite E
Santa Fe Springs, CA 90670